Terms of service
Terms of Service
Overview
Welcome to Cartivaprox.store.
These Terms of Service govern your access to and use of the Cartivaprox.store website, products, services, and related content. By accessing our website or placing an order, you agree to be legally bound by these Terms.
If you do not agree with these Terms, please do not use our website or purchase our products.
Throughout these Terms, the words "Company," "we," "our," and "us" refer to Cartivaprox.store. The words "customer," "user," and "you" refer to anyone accessing or using our website.
1. Eligibility
By using this website, you confirm that:
You are at least the age of majority in your jurisdiction
You have the legal authority to enter into binding agreements
You will use this website only for lawful purposes
You will provide accurate and truthful information during checkout
If you are purchasing on behalf of another individual or organization, you confirm that you have authorization to do so.
2. Acceptance Of Terms
Your continued use of Cartivaprox.store constitutes acceptance of these Terms of Service together with our:
Privacy Policy
Shipping Policy
Return & Refund Policy
Legal Notice
Contact Information
These documents collectively govern your relationship with our store.
3. Products
Cartivaprox.store specializes in carefully selected pet comfort products, including but not limited to:
Cat tunnel beds
Plush pet beds
Pet caves
Pet houses
Pet accessories
Cat furniture
Seasonal pet comfort products
We continually improve our catalog and reserve the right to modify, replace, discontinue, or update products without prior notice.
4. Product Descriptions
We strive to provide accurate descriptions, specifications, measurements, and images.
However, we cannot guarantee that every description will always be completely free from errors.
Minor differences may occur regarding:
Color
Texture
Material appearance
Dimensions
Packaging
Product labels
Photography
Lighting
Display settings
These differences do not necessarily indicate product defects.
5. Product Availability
Product availability may change without notice.
Products displayed on our website may become unavailable because of:
Inventory changes
Supplier availability
Manufacturing updates
Seasonal demand
Unexpected shortages
If an item becomes unavailable after purchase, we may offer:
A replacement
A similar product
Store credit
A full refund
6. Pricing
All prices displayed on Cartivaprox.store are subject to change without prior notice.
We reserve the right to:
Correct pricing errors
Cancel orders caused by pricing mistakes
Modify promotional pricing
Adjust discounts
Update currency conversions
Taxes and customs charges may vary depending on destination.
7. Orders
Submitting an order does not automatically guarantee acceptance.
We reserve the right to:
Accept orders
Decline orders
Limit quantities
Cancel suspicious orders
Request additional verification
Prevent fraudulent transactions
Orders may be canceled if unusual purchasing activity is detected.
8. Payment
We accept secure payment methods supported by our checkout system.
Payment authorization must be successfully completed before an order enters processing.
If payment cannot be verified, your order may be delayed or canceled.
9. Order Confirmation
After placing an order, you will receive an order confirmation email.
This confirmation acknowledges receipt of your order but does not necessarily mean the order has been accepted or shipped.
10. Shipping
Shipping procedures are described in our Shipping Policy.
Estimated delivery times are provided for convenience only.
Unexpected delays may occur due to:
Weather
Carrier issues
Customs inspections
Public holidays
Transportation disruptions
Natural disasters
High seasonal demand
Cartivaprox.store is not responsible for delays outside our reasonable control.
11. International Orders
We proudly serve customers worldwide.
International orders may be subject to:
Import duties
Taxes
Customs inspections
Government regulations
Customers are responsible for complying with applicable local laws.
12. Customer Responsibilities
Customers agree to:
Provide accurate billing information
Provide accurate shipping information
Monitor shipment tracking
Read product descriptions
Follow product care instructions
Use products safely
Contact us promptly regarding order issues
Failure to provide accurate information may result in shipping delays or failed deliveries.
13. Proper Product Use
Our products are intended for normal household pet use.
Products should always be used responsibly and under reasonable supervision.
Customers should discontinue use if a product becomes damaged or unsafe.
14. Pet Safety
Although our products are designed with pet comfort in mind, every animal behaves differently.
Customers should supervise pets when introducing:
Beds
Tunnels
Toys
Pet caves
Sleeping accessories
No pet product is completely indestructible.
15. Intellectual Property
All content on Cartivaprox.store is protected by intellectual property laws.
This includes:
Logos
Graphics
Photography
Product descriptions
Icons
Website design
Brand identity
Text
Videos
Layout
No content may be copied, reproduced, distributed, or modified without written permission.
16. User Content
If you submit reviews, comments, photos, videos, testimonials, or other content, you grant Cartivaprox.store a non-exclusive worldwide license to use that content for marketing, promotional, and operational purposes.
You confirm that:
You own the submitted content
The content does not infringe third-party rights
The content is truthful
The content does not contain illegal or offensive material
17. Prohibited Activities
You agree not to:
Use the website unlawfully
Interfere with website security
Attempt unauthorized access
Upload malicious software
Commit fraud
Impersonate others
Copy website content
Abuse promotions
Submit false claims
Use automated scraping tools
Disrupt normal website operation
Violation of these Terms may result in suspension or permanent restriction of access.
18. Account Security
If customer accounts are offered, you are responsible for maintaining the confidentiality of your login credentials.
You agree to notify us immediately of unauthorized account activity.
19. Promotions
Promotions may be offered periodically.
Unless otherwise stated:
Promotions cannot be combined
Promotions have expiration dates
Promotions may be modified or withdrawn without notice
Misuse of promotional offers may result in cancellation.
20. Gift Cards
If gift cards become available:
They are non-refundable unless required by law
They cannot normally be redeemed for cash
Lost or stolen gift cards may not be replaced
21. Third Party Services
Our website may contain links to third-party websites or services.
We are not responsible for:
Third-party content
Third-party privacy practices
External websites
External products
External services
Customers access third-party websites at their own discretion.
22. Disclaimer Of Warranties
Cartivaprox.store provides products and services on an "as available" and "as is" basis.
To the fullest extent permitted by law, we do not guarantee:
Continuous website availability
Error-free operation
Absolute accuracy
Compatibility with every device
Uninterrupted service
Certain jurisdictions may not permit limitations of implied warranties.
23. Limitation Of Liability
To the maximum extent permitted by law, Cartivaprox.store shall not be liable for:
Indirect damages
Incidental damages
Consequential damages
Special damages
Loss of profits
Loss of business
Loss of goodwill
Loss of data
Business interruption
Our total liability shall not exceed the amount paid for the product giving rise to the claim unless otherwise required by applicable law.
24. Indemnification
You agree to indemnify and hold harmless Cartivaprox.store, its owners, employees, partners, suppliers, affiliates, and service providers from claims arising out of:
Violation of these Terms
Misuse of products
Violation of laws
Negligent conduct
Fraudulent activity
25. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our services, you consent to the collection and processing of information as described in that policy.
26. Force Majeure
Cartivaprox.store shall not be responsible for delays or failures caused by events beyond reasonable control, including:
Natural disasters
Government actions
War
Pandemics
Labor disputes
Power outages
Transportation failures
Cyber attacks
Internet disruptions
Supplier interruptions
27. Termination
We reserve the right to suspend or terminate access to our website if we reasonably believe a user has violated these Terms or applicable law.
Termination does not affect rights and obligations arising before termination.
28. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable in the Province of Quebec and the federal laws of Canada where applicable.
Nothing in these Terms limits mandatory consumer protection rights available under applicable law.
29. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
30. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Legal Notice, and other published policies, constitute the complete agreement between you and Cartivaprox.store regarding use of our website.
31. Updates To These Terms
We may revise these Terms of Service at any time.
Updated versions become effective immediately upon publication on our website unless otherwise required by law.
Customers are encouraged to review these Terms periodically.
32. Contact Information
If you have any questions regarding these Terms of Service, please contact us.
Cartivaprox.store
500 Rue du Cap-Saint-Malo
L'Île-Bizard-Sainte-Geneviève, QC H9C 2P5
Canada
Email: support@Cartivaprox.store
Phone: (800) 361-2613
Our customer support team is committed to providing friendly, professional, and timely assistance for all inquiries regarding your shopping experience.