Contact Us
We'd love to hear from you.
At Zentifyshop, providing outstanding customer care is one of our highest priorities. Whether you have questions before placing an order, need assistance tracking a shipment, require help with a return, or simply want more information about one of our products, our dedicated support team is always happy to assist.
We believe every customer deserves friendly, responsive, and reliable service. Our goal is to make your shopping experience as smooth and enjoyable as possible from beginning to end.
Customer Support
Our team can help you with:
- Product recommendations
- Order status updates
- Shipping and tracking information
- Returns and refunds
- Exchanges
- Damaged or incorrect items
- Payment questions
- Website assistance
- General inquiries
To help us respond more efficiently, please include your order number whenever contacting us about an existing purchase.
Contact Information
Store Name
Zentifyshop
Business Address
500 Rue du Cap-Saint-Malo
L'Île-Bizard-Sainte-Geneviève, QC H9C 2P5
Canada
Email
support@Cartivaprox.store
Phone
(800) 361-2613
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM
Saturday
10:00 AM – 4:00 PM
Sunday & Public Holidays
Closed
We aim to respond to all inquiries within one business day.
Our Commitment
At Zentifyshop, we are passionate about helping pet owners create warm, comfortable homes where their companions can thrive. Every question, suggestion, and piece of feedback helps us continue improving our products and services.
Thank you for trusting Zentifyshop.
We look forward to serving you and helping your furry family members enjoy a happier, cozier, and more comfortable life.